Who we are
Ivora Threads respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect the following information when you use our website:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information
- Device and browsing data
This information helps us process orders and improve our services.
How We Use Your Information
Your information may be used to:
- Process and deliver orders
- Provide customer support
- Send order updates
- Improve website functionality
- Send promotional offers (if you opt-in)
Payment Security
All payments are processed through secure third-party payment gateways. We do not store your credit or debit card details.
Cookies
Our website uses cookies to:
- Improve browsing experience
- Remember user preferences
- Analyze website traffic
You can disable cookies through your browser settings.
Sharing Information
We do not sell or rent your personal information. However, we may share information with:
- Payment processors
- Shipping partners
- Legal authorities when required
Your Rights
You may request to:
- Access your data
- Update or correct your information
- Delete your account
To do so, contact us at ivorathreads@gmail.com.